Customer Segmentation
each Customer’s actual profit performance over time and to bring visibility to the “root cause” for profit variation
integrates the technology, methodology and expertise necessary by Customer grouping for strategic account management and improvement opportunities based on profit drivers
intentional
examines customer segmentation based on accurate and specific profit performance
diagnostic
utilizes Customer Scorecard visibility to determine cause of low-profit performance
benchmarking
measures performance such as Selling Price, Discounts and Supply Chain costs against benchmarks based on similar customers
standard elements of all solutions: